This Privacy Policy explains what information Surfaced Social, operated by Wahyd Group Inc., collects when you use the Surfaced Social app and surfacedsocial.com, how we use it, and the choices you have. Our position is simple: we collect what we need to run the Service, and nothing more.
1. Information we collect
Information you provide
- Account information: name, username, email address, password, and optional profile details such as a photo and bio
- Content: posts, articles, links, Stories, comments, bookmarks, and messages you create on the Service
- Photos and videos: media you choose to upload from your device
- Communications: messages you send us, such as support requests and feedback
Information collected automatically
- Device information: device model, operating system, app version, language, and device or other identifiers
- Usage information: the people and topics you follow, content you interact with, and app settings, used to show you your feed the way you configured it
- Log data: IP address, access times, and crash reports used to keep the Service running and secure
We do not use hidden ranking profiles. Your feed is determined by who and what you choose to follow and the sort options you pick, not by a behavioral model built about you.
2. How we use your information
- To provide, maintain, and improve the Service
- To create and secure your account and authenticate you
- To show you the content you have chosen to follow, with transparent curation
- To respond to your requests and provide support
- To send service emails such as welcome and password reset messages
- To enforce our Terms and Community Guidelines and keep the community safe
- To comply with legal obligations
3. How we share information
We do not sell your personal information, and we do not share your data with third parties for their own advertising or marketing.
We share information only in these limited cases:
- With other users: content you post publicly, your profile, and your public activity are visible to others according to your settings
- Service providers: vendors who host infrastructure, deliver emails, or provide analytics strictly on our behalf and under contract
- Legal requirements: when required by law, legal process, or to protect the rights, safety, and security of users and the public
- Business transfers: if we are involved in a merger, acquisition, or sale of assets, with notice to you
4. Data retention
We keep your information for as long as your account is active. When you delete content, it is removed from public view immediately and deleted from our systems within a reasonable period, except where retention is required by law or for legitimate safety purposes. When you delete your account, your profile and content are deleted, subject to the same exceptions.
5. Security
Data is encrypted in transit. We use administrative, technical, and physical safeguards designed to protect your information, and we limit internal access to those who need it to operate the Service. No system is completely secure, so please use a strong, unique password.
6. Your rights and choices
- Access and update: edit your profile and settings in the app at any time
- Download your data: request an export from Settings
- Delete: delete individual content or your entire account from Settings, or request deletion at info@surfacedsocial.com
- Controls: set your account to private, block users, mute words, and control who can comment
- Regional rights: depending on where you live, you may have additional rights such as access, correction, portability, and objection. Contact us to exercise them and we will respond as required by applicable law
7. Children's privacy
Surfaced Social is not directed at children under 13, and we do not knowingly collect personal information from them. If we learn that a child under 13 has created an account, we will delete it. See our Child Safety Standards for how we protect minors on the platform. Parents or guardians with concerns can contact info@surfacedsocial.com.
8. International transfers
We operate from the United States and may process information on servers located in other countries. Where required, we use appropriate safeguards for cross-border transfers.
9. Changes to this policy
We may update this Privacy Policy from time to time. For significant changes we will post a notice on Surfaced Social, email registered users, and update the effective date at the top of this page.
10. Contact us
Wahyd Group Inc., 380 N Broadway Ste 408, Jericho, NY 11753, United States